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Desk Pros Training
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Desk Pros Training
Desk Pros Training
Jorge Capestany
2023-12-08T20:08:53+00:00
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Desk Pros Training
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1 - TENNIS SOURCE - Desk Pros
Starting Your Shift
Icons and Symbols
Booking a Court
Changes to a Court
Using the Wait List
Checking Players In
Payments (taking them)
Other People Paying for Someone
Home Travel Team
Hope Students
Add Card on File
Point of Sale (POS)
Cancelling a Drop-in Class
Gift Certificates & Loyalty Cards
Printing Receipts
Payment on Account
Void a Transaction
Add a Guest/Member via Add Member Icon
Viewing Member Information
View Pro Schedules
Daily Notes
Cash Out - End of Day
2 - TENNIS SOURCE - Tennis Pros
Taking Attendance
3 - TENNIS SOURCE - TRISH/JORGE ONLY
Booking a New PCT group
Mass Update Court (PCT changes)
Remove Duplicates
Tranferring players when different amounts
Payments - Special (Misc)
Create New Special Programs (1 time)
Tables in Cushy
Our Pros & Desk Pros
4 - WHO PAYS WHAT & BENEFITS
Court Fees
Class Fees
Weekly Classes
Special Events
HS Coaches
5 - FRONT DESK PROCEDURES
Taking a Racket to be Strung
6 - EMERGENCY PROCEDURES
Dangerous Weather
Injury Reports
AED Usage
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